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Shipping & Returns

Returns Policy

We love this music and we want you to love your purchases from our store! If you are dissatisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund. We'll happily pay the return shipping costs if the return is a result of an error our on part, such as an incorrect or defective item. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll be in touch with you via e-mail once we've received and processed the returned item. Please don’t hesitate to contact us at shop@allclassical.org with any questions. 

 

Shipping

The shipping rates for many items we sell are based on weight. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear when you make your shipping method selection.

We ship Monday through Friday when our offices are open. Please expect delays if you place your order over a weekend, or on or before a holiday.

To serve our global audience, we will ship to virtually any address in the world! Please understand that international delivery can take several weeks.

 

Holiday Notice

Order by midnight on Thursday, December 14, 2023, to receive your package by the holidays.

All Classical Radio cannot guarantee on-time delivery before a holiday if your order is placed fewer than 10 business days in advance of the desired delivery date. If you have a question about your order, please email shop@allclassical.org and we'll get back to you as quickly as possible.

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