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FAQ

I'm an All Classical Portland donor. How do I get my discount?

All of our donors are provided with a discount code. Your special code is printed on the back of your donor card, as well as in any thank you letters and donation confirmation emails you receive from All Classical Portland. If you’re still having trouble locating your discount code, please call 1-888-306-5277 to speak with a member of our staff.

 

Now that I have my discount code, how do I use it?

Place the items you would like to purchase in your cart and proceed to check out. In Step 5: Order confirmation, you will see an option to "redeem a gift certificate or coupon." Enter your discount code in the space provided and click "apply." Your discount will be applied to your total order, before shipping.

 

I've requested in-store pickup. How soon can I pick up my order?

Your order will be ready for pickup the next business day after it has been placed. Our business hours are Monday through Friday, 9 am to 5 pm and we are located at 211 SE Caruthers St, Portland, OR 97214. Let our receptionist know you’re here to pick up a Gift Shop purchase.

 

I'm having another issue with my order. What do I do?

Please contact us at shop@allclassical.org, or by calling 1-888-306-5277. 

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